iWave Software has a 17 year history helping Service Providers integrate and automate their hosted and managed services environments. iWave Automator offer service providers with an enterprise class, flexible and resilient platform to automate their public cloud services.

Like large enterprise IT organizations, service providers have multiple large, complex data centers in different geographies, consisting of equipment from multiple vendors. However, service providers have cloud automation challenges that are unique:

• Multitenancy: keeping their customer’s applications separated and secure is a core requirement of any cloud-based service provided by a service provider.
• Multi-Hypervisor Support: support of multiple hypervisors is a must, as an SP’s customers have different needs that require different hypervisors.
• Automation of Network & Storage Systems: Despite the sales pitch of “cloud-in-a-box” vendors, most SPs need to leverage their existing investments in network and storage equipment.
• Multi-Purpose Automation Platform: enterprise cloud automation does not begin and end with provisioning for SPs. An SP’s cloud automation solution must also serve as a platform for automating disaster recovery (cloud cover), dynamic scaling of physical & virtual resources (cloud bursting) and migration between private and public cloud resources.
• On-Demand Scalability: SP’s demand unparalleled scalability out of their cloud services infrastructure, including the cloud service automation layer. SP’s look for their cloud automation solution to dynamically scale up and down with user demand.
• Support for Distributed Geographies: most SP’s operate multiple data centers in different geographic locations, and require a cloud automation tool to operate in highly distributed environments.
• Integration w/ Existing, Complex Provisioning Processes: many SPs have established processes for customer on-boarding and provisioning, and require a cloud automation solution that is flexible enough to automate their existing, proven processes.
• Support of Java Technologies: most SPs are well versed in Java technologies and rely on IT support software with Java interfaces.

iWave Automator provides a scalable, flexible, Java-based cloud automation platform that meets the unique needs of the SP community:

• Enterprise-Ready Orchestration Engine: iWave is implemented as a highly scalable, peer-to-peer mesh of servers. The peer-to-peer mesh offers scalability (just add additional servers to scale out) as well as real-time fail-over.
• On-Demand Scalability: iWave can scale up or scale-down by simply (and automatically) adding and removing servers from the iWave Automator mesh.
• Multitenancy Support: multi-tenancy is supported throughout the iWave Automator engine. Users can design, develop and deploy their own multi-tenancy automation solution using iWave Automator, or can integrate iWave Automator to extend the capabilities a cloud service management portal that supports multi-tenancy (VMware VCloud Director, etc.).
• Object Oriented Workflows: iWave object-oriented workflows enable SPs to model and automate highly complex private cloud administration processes, while abstracting those processes from the underlying infrastructure components they orchestrate. For example, an SP can have a single process for VM provisioning that is abstracted from the underlying hypervisor (allowing support for VMware, Microsoft Hyper-V, etc.).
• Workflow Accelerators: iWave Automator ships with pre-built workflows for cloud provisioning, cloud bursting and disaster recovery. SP’s can implement and modify these workflow accelerators, enabling them to deploy iWave in weeks where other IT process orchestration tools take months (and even years) to deploy.
• 50+ Pre-Built Adapters: iWave Automator ships with over 50 pre-built adapters for the most popular computer, network and storage systems as well as ITIL service support applications.
• Adapter Toolkit: Workflow developers can leverage iWave’s adapter toolkit to quickly develop adapters for 3rd party systems that are not supported by pre-built iWave Adapters.
• 100% Java Product: while iWave Automator can integrate into .net and other non-Java applications, the product itself is 100% based on Java technology.

For more information on iWave Automator, visit the iWave Automator product page. For more information on iWave’s competitive advantage, visit the iWave Advantage page.

©2011 iWave Software LLC