Resources—Product
Resources / Product
| Name | Category | Accelerator | File Type | Download |
|---|
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BMW Case Study
BMW Manufacturing success in using Transport Manager to streamline their SAP transport management process.
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Case Study | Closed-Loop Change Management | 444 KB |
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Carilion Clinic Case Study
Carilion Clinic success in using iWave's solutions to integrate Microsoft System Center Operations Manager 2007 (SCOM), HP Network Node Manager (NNM) and HP Service Center.
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Case Study | Intelligent Fault Remediation | 227 KB |
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International Gaming Technology (IGT) Case Study
IGT Success in using iWave to Microsoft System Center Operations Manager 2007 (SCOM), Internal Service Desk
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Case Study | Intelligent Fault Remediation | 267 KB |
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JABIL Case Study
This case study discusses Jabil's success in using Transport Manager to streamline their SAP transport management process.
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Case Study | Closed-Loop Change Management | 519 KB |
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Raymond James Case Study
This case study discusses Raymond James' success in using iWave's solutions to integrate SCOM to a CA NSM and SCOM to a CA Service Desk.
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Case Study | Intelligent Fault Remediation | 458 KB |
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Unisys Engineering Resource Lab
Powering the Unisys Private Cloud for Provisioning.
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Case Study | All | 2,900 KB |
| Name | Category | Accelerator | File Type | Download |
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iWave Corporate Fact Sheet
Provides corporation information for iWave Software, LLC.
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Corporate | All | 224 KB |
| Name | Category | Accelerator | File Type | Download |
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Cloud Service Management Datasheet
This datasheet identifies the benefits of the Cloud Service Management solution provided by iWave Orchestrator. It discusses the benefits of the three areas of Cloud Service Management: Cloud Bursting
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Datasheet | Cloud Service Management | 697 KB |
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iWave Orchestrator Datasheet
This Datasheet discusses the benefits, functionaly and features of iWave Orchestrator. It also discusses Orchestrator tools including the self-service portal and operations console.
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Datasheet | All | 591 KB |
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iWave Storage Director
Datasheet for iWave Storage Director - Automation the provisioning, reclamation and administration of multi-vendor storage environments.
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Datasheet | All | 1,305 KB |
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iWave Supported Adapters
Identifies the currently supported Adapters for the iWave Software products.
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Datasheet | All | 376 KB |
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iWave Transport Manager for SAP
Identifies the benefits, advanced features and supported platforms for the iWave Transport Manager product.
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Datasheet | Closed-Loop Change Management | 712 KB |
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iWave Transport Manager Frequently Asked Questions (FAQ)
Identifies a list of questions asked frequently about the iWave Transport Manager relating to features, functions, installation and training.
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Datasheet | Closed-Loop Change Management | 661 KB |
| Name | Category | Accelerator | File Type | Download |
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Automated Disaster Recovery Demonstration
View a demonstration of how iWave Orchestrator is used to provide High Availability and Automated Disaster Recovery using Scalient.
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Video | Automated Disaster Recovery | 23,029 KB |
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Dynamic Server Provisioning Demonstration with VMware Configuration Manager and VMware vSphere
View a demonstration of how iWave Orchestrator is used to provide Dynamic Server Provisioning using VMware Configuration Manager and VMware vSphere.
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Video | Dynamic Server Provisioning | 12,816 KB |
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Dynamic Server Provisioning Demonstration with VMware Service Manager (formerly EMC Ionix SM) and VMware vSphere
View a demonstration of how iWave Orchestrator is used to provide Dynamic Server Provisioning using VMware Service Manager (formely named EMC Ionix SM) and VMware vSphere.
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Video | Dynamic Server Provisioning | 29,650 KB |
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Intelligent Fault Remediation Demonstration with EMC NCM, ITOI and BMC Remedy
View a demonstration of how iWave Orchestrator and associated ITIL Adapters are used for Intelligent Fault Remediation between EMC Ionix NCM, ITOI and BMC Remedy.
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Video | Intelligent Fault Remediation | 15,355 KB |
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Service Desk Integration Demonstration with BMC Remedy and CA
View a demonstration of how iWave Orchestrator and associated ITIL Adapters are used to integrate the BMC Remedy and CA Service Desks.
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Video | Service Desk Integration | 31,146 KB |
| Name | Category | Accelerator | File Type | Download |
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B2B Service Desk Integration – Driving Down Costs and Improving Customer Satisfaction
This is the recording of the B2B Service Desk Integration webinar that was held on September 17, 2010.
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Webinar | Service Desk Integration | 13,426 KB |
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B2B Service Desk Integration Webinar Slides
These are the slides for the B2B Service Desk Integration webinar that was held on September 16, 2010.
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Webinar | Service Desk Integration | 1,185 KB |
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Private Cloud Management Webinar
This is the recording of the webinar for Private Cloud Management that was recorded on October 7, 2010.
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Webinar | Cloud Service Management | 14,790 KB |
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Private Cloud Management Webinar Slides
These are the slides that were presented during the Private Cloud Management webinar held on October 7, 2010.
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Webinar | Cloud Service Management | 1,018 KB |
| Name | Category | Accelerator | File Type | Download |
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Analyst Paper: EMA VP Dennis Drogseth
iWave Software's Orchestrator Brings Multi-Brand Process Automation to Enterprises, Service Providers, and Cloud - EMA
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White Paper | All | 707 KB |
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Automated Disaster Recovery for the Virtualized Datacenter
Provides an overview of the iWave approach to Automated Disaster Recovery (ADR).
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White Paper | Automated Disaster Recovery | 541 KB |
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iWave Six Simple Rules for Service Desk Integration
Identifies the six simple rules for using iWave Software products for Service Desk Integration.
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White Paper | Service Desk Integration | 1,003 KB |