iWave Transport Manager
SAP-driven businesses today often manage and maintain two distinct change management processes, one for SAP and a second for the rest of IT infrastructure. The lack of a consolidated change management process drives up IT operational costs, limits sharing of best practices and makes preparing for quarterly SOX and HIPAA audits a manual, risk-prone consolidation process that consumes critical Basis employee resources.
iWave Transport Manager delivers a unified, closed-loop change request and transport management solution for SAP, all managed from the IT Service Desk. Transport Manager enables organizations to reduce ongoing IT operations costs, mitigate change risk and improve Sarbane-Oxley audit scores by closing the loop on the change process and automating associated manual, error-prone activities. It provides a comprehensive change audit trail and consolidates the information in a single location.
Because it installs in days, not months or years, Transport Manager offers an immediate, cost effective answer to implementing an enforceable, regulatory compliant change management process across ALL SAP landscapes and the opportunity to move to a single, unified process for managing IT change across the enterprise.
Transport Manager delivers to your IT staff a number of powerful features and functionality to improve SAP change request accuracy, timeliness, and adherence to compliance mandates.
- Automates transport workflow and approval routing that ensures separation of duties and drives embedding of organizational change “Best Practices”
- Eliminates future change conflicts by synchronizing transports across parallel development environments
- Mitigates risk and extends native SAP functionality by allowing obsolete transports to be disabled so they are not accidently moved into production
- Offers 1-click rollback or “undo” of promoted transports that resulted in unintended change and elimination of IT staff tribal knowledge and custom scripts
Transport Manager allows organizations to extend their existing ITIL-compliant change management processes to SAP and add the capability to manage change requests from the IT service desk. Storing detailed change and audit information in the single place means that audit and compliance reports can be generated from the IT Service Desk.
The Advanced Transport Manager feature includes change request approval outside of SAP and transport promotion automation across multiple landscapes that shortens the time between the change request initiation and subsequent availability to the business. This translates into more change requests going through the “defined” process and a reduction in the need for emergency changes.
iWave Transport Manager is a SAP-certified product, not a services engagement. Over time, your organization will benefit from a professionally supported, continually evolving solution that will grow to meet changing business needs without having to re-engage the consulting team each time a change is required. Product upgrades are simple and include annual maintenance and can be typically performed with assistance from our support staff over the phone.