The iWave Services Request Portal is a web-based, customizable portal that provides an online service catalog and full lifecycle tracking of user requests for IT services. The portal delivers a rich, wizard driven experience with role-based access controls, built-in auditing, embedded approval system and triggers for executing Automator Accelerators. Role-based security ensures compliance with corporate information protection and restricts actions to only those with the appropriate authority. The embedded authoring tool allows customization to mirror your internal processes, approvals and status information displayed to the requestor.

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