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iWave Integrator is an integration framework tailored to make disparate applications communicate in real-time to exchange information.

iWave Integrator leverages application-specific interfaces, which reside natively on each integrated application, with an enterprise data model and dynamic data mapping to provide an integration that scales to any number of applications, allows for changes in an the integrated environment, and transforms any data.

Features

* An enterprise data model and dynamic data mapping transform any data in the databases
* Utilizes a service-oriented architecture (SOA)
* Real-time, bi-directional data transformation with guaranteed delivery via TCP/IP
* Leverages native application framework for advanced security, including data encryption and firewall compliance
* Recovery tools include activity logs, store-and-forward technology, and disaster recovery support with “hot” backup connections
* Operates on multiple platforms, including mainframes, UNIX, Linux and Windows

Benefits

* Guaranteed transactions – Prevents data duplications and ensures data integrity as information moves among ITSM systems
* Scalable – Allows for the integration of an unlimited number of applications
* Flexible – Allows your ITSM environment to stay flexible as upgrades or new systems are implemented
* Handles high transaction volumes – iWave Integrator is able to handle up to 1,000 transactions per hour
* Customizable – Data transformation and mapping may be customized to fit your exact requirements, including severity levels and formats

Adapters Available for
Service Desk Applications
Service desks need to operate efficiently with as minimal manual intervention as possible. As companies move to ITIL core processes, integration is required to remain efficient and inline with best practices.
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Enterprise Management Systems
IT environments require 24x7 supervision to maintain today’s stringent up-time requirements. Organizations are utilizing several Enterprise Management Systems from Microsoft Operations Manager to Tivoli TEC. iWave Integrator allows you to integrate these systems quickly and easily.
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Database Management Systems
Database management systems are becoming increasingly complex and the need to expose their data in an efficient manner is becoming commonplace. With iWave Integrator's prebuilt DBMS adapters you can quickly Service enable Oracle, SQL Server, IBM DB2 or any ODBC compliant database.
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Generic Adapters
iWave Integrator supports proprietory systems with our generic adapters. Currently we offer flat file, universal (command line), and XML/Web Service adapters to meet almost any integration need. Utilize our Web Services adapter to "Service-enable" any applications we integrate with.
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IT Outsourcers
More enterprises are turning to IT outsourcers to manage their IT infrastructure. Knowing this, iWave Integrator partnered with IBM, HP and Dell to provide quick integrations between the Managed Service Provider and their customer.
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