Closed-Loop Change Management
In the past, SAP-driven businesses had no choice but to manage and maintain two distinct change management processes, one for SAP and a second for the rest of IT infrastructure. The lack of viable alternatives drove up IT operational costs, limited sharing of best practices, and made quarterly SOX and HIPAA audits a manual, risk-prone process that consumed critical Basis employee resources.
Today, Global 1000 customers rely on iWave’s Closed Loop Change Management (CLCM) Accelerator, powered by iWave Transport Manager and Orchestrator, to provide a tightly-coupled, automated and compliant change and transport management process. It closes the loop on change by adding the required controls and visibility, embedding ITIL-based process automation and providing a detailed audit trail and approvals through your existing IT service desk.
iWave’s Closed Loop Change Management Accelerator also facilitates the synchronization of parallel development environments and extends native SAP functionality by allowing obsolete transports to be disabled, delegating transport approvals and offering 1-click rollback or “undo” of transports that resulted in unintended change. It leverages native SAP functionality and eliminates the need for manual process tracking and custom scripts.
The advantages of a single, closed-loop and compliant enterprise change management program are overwhelming: a 70% reduction in the cost of change, improved audit scores and a reduction in time required to make changes available to business owners. iWave Transport Manager closes the loop on the change process, increases visibility and drives consistent, compliant best practices across all of your SAP landscapes.