iWave Accelerators are pre-built workflows that administrators can download and import into their iWave Automator environments. iWave Accelerators help administrators automate common IT management tasks including virtual server management, configuration and compliance management.
Based on iWave’s fifteen years of ITSM experience, iWave Accelerators provide organizations with an easy and effective way to deploy and enforce industry standards and best practices for IT management in their data centers. iWave Accelerators are also 100% extendible, providing administrators with the ability to modify the Accelerators to meet their organizations’ specific business and technical requirements.
Some examples of iWave Accelerators include:
• Event Management: Create automated responses that report and resolve issues detected by event management software packages.
• Service Desk Integration: Electronically exchange incident, change and problem information between operating divisions/departments or with 3rd-party service providers and create and maintain IT service ticket gateways.
• Virtual Server Management Automation: Automatically provision VMWare ESX virtual environments.
• Close-Loop Configuration Management: Enforce continuous compliance to industry and security standards through close-loop configuration management. Automatically detect, report and approve any non-compliant systems.
