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iWave Software acquires Automate!Change for SAP from Newmerix Corporation
iWave Software, the fastest growing provider of IT process automation software, today announced the acquisition of the Automate!Change for SAP product from Newmerix Corporation
FRISCO, TX and ORLANDO, FL (Gartner Infrastructure, Operations & Management Summit) -- June, 23, 2009 -- iWave Software, the fastest growing provider of IT process automation software, today announced the acquisition of the Automate!Change for SAP product from Newmerix Corporation. iWave will offer Automate!Change as part of its IT process automation and integration suite under the name iWave Transport Manager.
"iWave Transport Manager offers SAP customers the ability to reduce downtime, lower operating costs and ensure compliance with regulations like Sarbanes Oxley by automating manual and error prone SAP change management processes," said Brent Rhymes, President of iWave Software. "When combined with iWave Automator, our popular IT process integration and automation product, customers will have the option to drive their SAP change approval processes from their enterprise IT Service Desk." iWave Transport Manager's "closed-loop" approach to change management offers customers several advantages over traditional change management for SAP: • Improve operational efficiency by automating change management processes for SAP. • Enforce regulatory compliance by recording changes within SAP and your IT Service Desk. • Reduce SAP downtime by automatically backing out faulty SAP transports. • Reduce SAP development costs by synchronizing changes across production landscape and parallel development environments. • Improve SAP security and reduce downtime by improving the SAP change management approval process (including extending the approval process to your IT Service Desk). Reaction from current iWave and former Newmerix customers has been overwhelmingly positive. "We are always looking for ways to lower our SAP support costs and improve operational efficiencies. We are also under increasing pressure to provide a bullet-proof, auditable log of all changes applied to our SAP environment in order to stay compliant with industry regulations," said Philip Knight, Manager of Information Systems with Merit Energy. "iWave Transport Manager currently provides Merit with a cost effective solution to automate its SAP change management processes. We plan to implement iWave Automator in the near future to extend that automation to our IT service desk. iWave will enable us to make our service desk the 'system of record' for SAP changes." To help former Newmerix customers with transition, iWave Software is pleased to offer free technical support for iWave Transport Manager through July 31. Former Newmerix customers can sign up for the free technical support period by visiting http://www.iwavesoftware.com/support.htm or emailing support@iwavesoftware.comAbout iWave Software
iWave Software is the leading independent provider of Data Center Orchestration, Automation and Cloud Management software. Used by Global 1000 organizations, IT Outsourcers (ITOs) and OEM partners to lower IT operating costs, increase business agility and improve service levels, iWave’s award-winning solutions move organizations beyond the limits of inward-facing ITSM integration products. iWave Automator, a high-performance automation platform and process modeling framework, simplifies orchestration of complex tasks like disaster recovery, cloud management, provisioning, and fault remediation in today’s on-demand enterprise IT environments.
iWave Software LLC was founded in 1993 and is a privately-held affiliate of the Hall Financial Group. The company is headquartered in Frisco (Dallas), Texas and maintains offices in London, England and Moncton, Canada. For more information, please call iWave Software at (866) 92-iWave.