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iWave Software Announces Next-Generation IT Platform and Run Books for Data Center Automation and Private Cloud Management

FRISCO, TX – June 15, 2010 – iWave Software, the leading independent provider of Data Center Orchestration, Automation and Cloud Management software, today announced the general availability of iWave Orchestrator, a next generation solution for the automated management of data centers and on-demand enterprise IT environments. The company also announced the availability of new run books (prebuilt workflows) for Dynamic Server Provisioning, Private Cloud Management, Automated Disaster Recovery and Automated Workflow Management. 

“iWave Orchestrator represents a significant improvement into the way IT Process Automation (ITPA) and Private Clouds initiatives are implemented,” said Brent Rhymes, president of iWave Software. “Orchestrator combines the key technologies of iWave Automator and Enigmatec EMS into a best platform to orchestrate the complex and routine processes in today’s data centers and tomorrow’s on-demand (cloud) IT environments.” 

The benefits seen by iWave Orchestrator customers are staggering in terms of cost and efficiency savings. They include: 

• Reduced Operational Costs: Automation can increase server to admin ratio by 800% and allow the reallocation of existing staff to support new or strategic initiatives. 

• Improved Business Agility: Provisioning times for new servers needed to support strategic business can be delivered 30% quicker and without tying up critical IT resources.  

• Reduced Risk: Automation can eliminate 40 % of service outages introduced through removing manual, error-prone, human intervention. 

• Ensuring Compliance: Audit preparation time can be reduced 30-50% through repeatable, compliant processes and comprehensive audit documentation.  

ITPA removes manual, error- prone steps, eliminates time lags and improves the timeliness and accuracy of the delivered services. ITPA drives data center success by masking the IT infrastructure complexity and automating the routine. Routine or complex administrator tasks are transformed into sustainable, repeatable and compliant processes all executed without manual intervention. 

“In a market with few standards and vendor tool portfolios built from loosely integrated point products, RBA tools provide ideal integration glue. If process automation is what you seek, I recommend purchasing a stand-alone RBA tool and using it as the primary automation integration engine," states Gartner Analyst David Williams in his report entitled “Will Vendor Initiatives Deplete the Value of RBA?”. 

iWave Orchestrator offers organizations benefits from rich ITPA capabilities including: 

• Scalable, high-performance automation engine supporting parallel processing and state management for long running processes 

• Robust, multi-tenant enterprise-class architecture 

• 50+ adapters for leading data center application support (ITSM, storage, network, custom) 

• Prebuilt workflow library of routine and complex data center processes 

• Collaborative graphical design environment (no scripting)  

• Customizable IT service request and operations portals 

Through the purchase, iWave will offer a broad range of best-of-breed data automation solutions including Cloud Management (provisioning, configuration, allocation and reclamation of resources), Disaster Recovery, Intelligent Fault Remediation, Service Desk Integration and Closed-Loop Change Management. 

For more information, please visit www.iwavesoftware.com or call iWave Software at (866) 92-iWave.  

About iWave Software

iWave Software is the leading independent provider of Data Center Orchestration, Automation and Cloud Management software. Used by Global 1000 organizations, IT Outsourcers (ITOs) and OEM partners to lower IT operating costs, increase business agility and improve service levels, iWave’s award-winning solutions move organizations beyond the limits of inward-facing ITSM integration products. iWave Orchestrator, a high-performance automation platform and process modeling framework, simplifies orchestration of complex tasks like disaster recovery, cloud management, provisioning, and fault remediation in today’s on-demand enterprise IT environments.

iWave Software LLC was founded in 1993 and is a privately-held affiliate of the Hall Financial Group. The company is headquartered in Frisco (Dallas), Texas and maintains offices in London, England and Moncton, Canada. For more information, please call iWave Software at (866) 92-iWave.

Ron Smith, Vice President of Marketing, iWave Software, rsmith@iwavesoftware.com, 469-287-5889