iWave Software To Provide First Look at Latest Run Book Automation (RBA) Solutions at 2009 Gartner Data Center Conference

Company Will Provide Hands-On Demonstrations of iWave Automator 5.8 and Preview the New iWave Monitoring Server 5.8 Analytics and Decision Support Console

FRISCO, TX – November 24, 2009 – iWave Software, the fastest growing provider of IT process integration and automation software, today announced it will be previewing the company’s latest Run Book Automation (RBA) solutions, iWave Automator 5.8 and iWave Monitoring Server, at 2009 Gartner Data Center, December 1-4th in Las Vegas, NV.  

iWave Software’s Automator provides a robust, enterprise class IT Service Management (ITSM) integration and process automation platform. Used by Global 500 companies to lower IT operating costs, reduce costly system outages and improve customer service, iWave Automator provides a secure, high speed linkage between disparate ITSM support processes, applications and data across business departments, operating divisions and external IT service partners. The 5.8 release includes a new, scalable high performance architecture, additional iWave adapters and service desk attachment support. 

The addition of a powerful reporting console for the iWave Monitoring Server represents the delivery of another key milestone on iWave Software’s RBA 2.0 roadmap. The new console goes beyond traditional reporting tools by delivering powerful analytics and decision support dashboards to IT Data Center staff. In addition to monitoring RBA processes running between ITSM applications, the console also provides visibility to iWave Automator and Adapter system health.  

“The Gartner Group has been at the center stage in terms of defining RBA 2.0.”, said Ron Smith, VP of Marketing at iWave Software. “ We feel very fortunate that the timing of the show will provide our customers and conference attendees the opportunity to get hands-on experience with our 5.8 solutions prior to their general availability.” 

What: 2009 Gartner Data Center Conference 

Where: Booth #22, Caesars Palace, Las Vegas, NV 

When: December 1-4th  

About iWave Software

iWave Software is the leading independent provider of Data Center Orchestration, Automation and Cloud Management software. Used by Global 1000 organizations, IT Outsourcers (ITOs) and OEM partners to lower IT operating costs, increase business agility and improve service levels, iWave’s award-winning solutions move organizations beyond the limits of inward-facing ITSM integration products. iWave Orchestrator, a high-performance automation platform and process modeling framework, simplifies orchestration of complex tasks like disaster recovery, cloud management, provisioning, and fault remediation in today’s on-demand enterprise IT environments.

iWave Software LLC was founded in 1993 and is a privately-held affiliate of the Hall Financial Group. The company is headquartered in Frisco (Dallas), Texas and maintains offices in London, England and Moncton, Canada. For more information, please call iWave Software at (866) 92-iWave.

©2010 iWave Software LLC