Company Will Provide Hands-On Demonstrations of iWave Automator 5.8 and Preview the New iWave Monitoring Server 5.8 Analytics and Decision Support Console
FRISCO, TX – November 24, 2009 – iWave Software, the fastest growing provider of IT process integration and automation software, today announced it will be previewing the company’s latest Run Book Automation (RBA) solutions, iWave Automator 5.8 and iWave Monitoring Server, at 2009 Gartner Data Center, December 1-4th in Las Vegas, NV.
iWave Software’s Automator provides a robust, enterprise class IT Service Management (ITSM) integration and process automation platform. Used by Global 500 companies to lower IT operating costs, reduce costly system outages and improve customer service, iWave Automator provides a secure, high speed linkage between disparate ITSM support processes, applications and data across business departments, operating divisions and external IT service partners. The 5.8 release includes a new, scalable high performance architecture, additional iWave adapters and service desk attachment support.
The addition of a powerful reporting console for the iWave Monitoring Server represents the delivery of another key milestone on iWave Software’s RBA 2.0 roadmap. The new console goes beyond traditional reporting tools by delivering powerful analytics and decision support dashboards to IT Data Center staff. In addition to monitoring RBA processes running between ITSM applications, the console also provides visibility to iWave Automator and Adapter system health.
“The Gartner Group has been at the center stage in terms of defining RBA 2.0.”, said Ron Smith, VP of Marketing at iWave Software. “We feel very fortunate that the timing of the show will provide our customers and conference attendees the opportunity to get hands-on experience with our 5.8 solutions prior to their general availability.”
What: 2009 Gartner Data Center Conference
Where: Booth #22, Caesars Palace, Las Vegas, NV
When: December 1-4th
About iWave Software
iWave Software provides software and services that help enterprise organizations automate the support of their IT infrastructure and critical business applications. For the past 16 years, Global 500 firms such as Raymond James, IGT, the European Patent Office and others, have leveraged iWave Software’s products to streamline their IT support while improving quality of service and lowering operating costs. Headquartered in Frisco, Texas, iWave Software LLC is a privately-held affiliate of the Hall Financial Group. For more information, please call iWave Software at (866) 92-iWave.
Press Contact
Ron Smith, Vice President of Marketing, iWave Software, This e-mail address is being protected from spambots. You need JavaScript enabled to view it , 469-287-5889