iWave™ Software
ITPA Advantages—The iWave Advantage

The iWave Advantage

Diagram: Mission Critical ITPA

iWave Orchestrator provides a high performance, enterprise-class automation platform for today’s data center and tomorrow’s on-demand environments. Moving beyond the limits of inward-facing ITSM integration products and one-off custom integrations, iWave Orchestrator delivers Mission Critical IT Process Automation that fits seamlessly into today’s heterogeneous, multi-vendor IT infrastructures and orchestrates the complexity of the demanding environments of tomorrow. Orchestrator leverages your IT Service Management (ITSM) infrastructure investment, avoiding the need to rip and replace current tools and endure expensive, custom consulting engagements.

For over 17 years, Global 500 companies, Managed Service Providers and IT Outsourcers have selected iWave Software products to integrate, automate and orchestrate mission critical processes throughout the data center. Our products and services provide the following differentiators over inward facing ITSM suite automation solutions:

  • Vendor and Platform Neutral — iWave Orchestrator offers “out-of-the-box” adapter support for 50+ data center applications across Windows, UNIX and Linux platforms. iWave validates new product versions prior to market availability with a state-of-the-art compatibility lab and utilizes long established technical partnerships with leading vendors including CA, BMC, EMC, HP, IBM, VMware and Microsoft.
  • Scalable and Fault Tolerant — iWave Orchestrator is an enterprise class automation platform offering a secure, scalable architecture that provides enterprise class features including parallel processing, state management and active-active failover.
  • Proven Security — iWave Orchestrator uses the security configuration (including data encryption and firewall compliance) of the endpoint application. It supports plug-in authentication and leading security protocols including SSL, Crypt and Kerberos. Role-based access control limits administrator actions and process visibility to only those individuals with the appropriate authority.
  • Flexibility — iWave Orchestrator offers prebuilt Accelerators or workflows. Accelerators drive the data center adoption of best practices, automate error-prone manual processes, and accelerate the pace in which tribal knowledge and custom scripts are transformed into sustainable, repeatable processes. They are codeless and can be compiled to limit ad-hoc changes by administrators or ITO clients. Changes can be made through a drag-and-drop interface and a graphical connection editor.
  • Installs in Minutes, Deploys in Days — iWave products install in minutes and typically take between three days to six weeks to fully configure and deploy. Professional service firms using generic integration and workflow automation products typically require three to six months to develop a bespoke ITSM integration or automation solution.

Deployed on every major continent and sold by the major IT software vendor and service providers, iWave Orchestrator’s enterprise architecture, broad third-party support and unmatched experience is the right answer to your data center automation needs. Once deployed, you can be assured that iWave products and 17 years of experience are hard at work - 24 hours a day, 365 days a year.