ITPA Benefits
To meet the business-driven demands in today’s data centers and on-demand environments without increased staff, operating costs or sacrificed service levels requires IT Process Automation (ITPA). ITPA solves some of today’s most complex IT administrative challenges, including:
- Server provisioning and enterprise sprawl
- Private cloud administration
- Disaster recovery for critical business applications
- CMDB population and maintenance
- Event response and fault remediation
- Change control process enforcement
- IT Service Management (ITSM) integration
- Resource allocation for agile computing
ITPA removes manual, error-prone steps, eliminates time lags and improves the timeliness and accuracy of the services delivered. ITPA drives data center success by masking the IT infrastructure complexity and automating the routine. Routine or complex administrator tasks are transformed into sustainable, repeatable and compliant processes all executed without manual intervention.
The Benefits of IT Process Automation in terms of cost and efficiency savings are staggering. Below are just a few examples of the results iWave customers have achieved:
- Improved Business Agility: Provisioning times for new servers needed to support strategic business can be delivered 30% quicker and without tying up critical IT resources.
- Reduced Risk: Automation can eliminate 40% of service outages introduced through removing manual, error-prone, human intervention.
- Ensuring Compliance: Audit preparation time can be reduced 30–50% through repeatable, compliant processes and comprehensive audit documentation.
- Reduced Operational Costs: Automation can increase admin to server management ratios by 800% and allow the reallocation of existing staff to support new or strategic initiatives.