iWave Integrator offers pre-built, bi-directional adapters enabling faster and more cost effective application integration
FRISCO, Texas - Aug. 25, 2004 - Skywire Software today announced the availability of its next generation iWave Integrator adapter for Microsoft Operations Manager (MOM) to enable companies to achieve interoperability between MOM 2005 and other third-party help desk and enterprise system management applications. Skywire Software’s iWave Integrator offers more than 45 pre-built adapters for a variety of integration connection points that enable secure, real-time, bi-directional communication between the core components of a company’s IT management infrastructure.
Companies that desire a fast, comprehensive integration point between MOM 2005 and one or more systems select iWave Integrator because of its bi-directional capabilities, security components and the comfort of knowing that they have a supported integration solution offered through an experienced team. By using iWave Integrator, companies can integrate help desk systems, as well as enterprise management systems with MOM 2005 across multiple operating systems. MOM 2005 is an integral component of Microsoft’s Dynamic Systems Initiative (DSI), and will enable systems to monitor heterogeneous platforms and application environments.
“Customers are asking for solutions that deliver against the objectives of the Dynamic Systems Initiative, including driving down the cost and complexity of managing a heterogeneous environment,” said David Hamilton, director of the Windows and Enterprise Management Division at Microsoft Corp. “We’re delighted to see Skywire Software’s solution integrating with MOM 2005 to extend management capabilities by offering new functionality for improved network performance and reliability. Skywire Software’s iWave Integrator allows companies to take advantage of MOM 2005’s rapid time to value by simplifying and ensuring successful implementations.”
A few of the pre-built adapters included in iWave Integrator’s portfolio are Peregrine Service Center, Siebel Call Center, Remedy Action Request System, Tivoli Enterprise Console (TEC), HP OpenView, CA UniCenter, and Clarify eFrontOffice.
“Skywire Software’s iWave Integrator product has been assisting companies with integration since 1993,” said Brent Rhymes, iWave Integrator general manager for Skywire Software. “By providing out of the box integration with over 25 helpdesk and enterprise management systems, iWave Integrator enables organizations to use MOM 2005 advanced management capabilities in concert with their existing IT management infrastructure.”
The breadth of experience accumulated through integration with these applications is evidenced in the features built into each iWave Integrator adapter. iWave Integrator has also benefited from its long history of exchanging data across TCP/IP and SNA networks between applications running on Windows, UNIX, and Mainframe operating systems.
